MEET OUR TEAM


Lisa Hawks

Agency Principal/Owner

With years of helping families and businesses find high-quality, affordable insurance Lisa has customer goals and risk in mind. Lisa has started First Insurance Agency Inc with one thing in mind: You.


Email Lisa:  Lisa@myfirstins.com


Terry Hawks

Agency Principal/Owner

Terry is the former owner of Hawks Insurance. Hawks Insurance and First Insurance have merged together. Terry Hawks brings 22 years of experience in the insurance field. Terry is a dedicated and an experienced agent who will go above and beyond for all of your insurance needs.


Email Terry:  terry@myfirstins.com


Kenny Vaughn

Producer

Kenny is an experienced insurance agent and recently retired from Scenic Chevrolet after many years as a car salesman. Kenny is married to Barbara Vaughn and they have three children and four grandchildren. Kenny works tirelessly to help his customers find the best insurance possible at the best rate and best coverage.


Email Kenny: kenny@myfirstins.com


Tyler Vaughn

Producer

Tyler has been an insurance agent for 10 years. In addition to insurance, Tyler loves hunting, fishing, baseball and spending time with his boys, Colton and Hunter.


Email Tyler: tyler@myfirstins.com


Ashley Pope

Account Manager / Associate Agent

Ashley Pope loves providing insurance solutions and creating financial opportunities for families and individuals. Licensed in life, health, Medicare supplement, annuities, property and casualty, she also has 5+ years in various customer service and insurance roles. Along with serving her clients, Ashley loves spending time with her four children on their farm in Ararat, Virginia, riding her horse and painting. You can be sure that your insurance and financial needs are Ashley’s top priority!


Email Ashley: ashleypope@myfirstins.com


Makenzie Gordon

Account Manager/Associate Agent

Makenzie is another friendly voice who is there to help you with your insurance questions and needs. She is very detailed oriented and will go above and beyond to provide you with excellent customer service!


Email Makenzie: makenzie@myfirstins.com


Alexis Thomas

Customer Service Representative

My ultimate goal is to provide you with a seamless customer experience by assisting in handling your questions, thoughts, and concerns. I hope that by the end of our interaction, you can walk away feeling assured of one thing: my loyalty to you. Satisfaction is a rating, loyalty is a brand, and here at First Insurance, I stand behind that branding. I am hoping to add to this team by bringing over 10 years of customer service experience. I am the mother of one amazing little boy, Liam, and the wife of a caring man, Bryan. We enjoy the outdoors and spend time gardening, canning, and playing sports together. We have a Husky, and she adores walking and visiting our neighbors with us. 


Email Alexis: alexis@myfirstins.com 

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